At classicgarage.com customer service is not something new. We pride ourselves on providing outstanding customer service from the day we started our on-line business. We value the feedback of all our customers. Here's what some of them have to say:
Tuesday, November 19, 2024
Stewart and Classic Garage went the extra mile to replace a defective Koni adjustable shock that the manufacturer returned as nominal when it was obvious that (1) Engagement for adjustment was not working
and (2) Unable to purge air in the shock. Item was replaced by Classic Garage enabling timely completion of a father/son restoration to a 1985 Mazda RX-7. Scott and Nicholas K.
Thursday, February 2, 2023
Hello Classic Garage,
I am happy to report I received the ANSA muffler today. It was, as advertised, NOS and sold as is. A few bumps and bruises but nothing I did not expect for a part this old and rare. I appreciate your honest description and fair price. The few dents I found in the tips were easily corrected today. Overall, the muffler exeeded my expectations almost as much as you and your company. I did not think I would ever find this part. Not only did you save it, you sold it at a reasonable price. Much appreciated.
I really wanted to thank you more for your role in saving this wonderful, nostalgic and historically best engineering upgrade exhaust for me to add to my Austin Healey Sprite. It was my first car, bought when I was 17 years old and I have grown to appreciate the fortune of owning and keeping these cars alive for people to see. Not just running, but going fast and looking better than most new cars on the road. Thank you, Thank you, Thank you! If there is anything I can do to help endorse you and your company let me know and I will do it. So refreshing to find an honest and reputable company to work with these days.
Best Regards,
John P.
I would just like to place on record my appreciation of the way in which you conduct your business. From the clarity of your website to the efficient way in which you deal with your customers when an order is placed, all in all a trouble free and reliable service - Thank you Classic Garage. P. M. Davis
Great place to order, with good prices, fast and reasonably priced shipping.
Thanks. Bruno O.
Excellent price for replacement driving light bulbs. Ordering was easy and the merchandise was shipped same day. Will shop at classicgarage again. Kathryn C.
I am extremely pleased with the quality of both the merchandise and the service. I had questions and all correspondence was quickly and satisfactorily answered. Delivery was timely and the product was exactly as advertised.I strongly recommend this merchant and would be happy to buy from them again. Douglas I.
For the third time I have turned to Classic Garage and found the part that no one else could! Tim was very helpful and friendly, and from now on CG will be the first place I look when I need to find a replacement part for my ’68 Saab Sonnet V4. I thought I would have to replace my distributor after not finding the vacuum advance diaphragm or condenser, but now I can keep things as original as I’d hoped. I ordered today and can’t wait to receive my package tomorrow and get back to work! Delores M., CT
Purchase Date: 5/25/2024
Just a quick note to let you know I received my calipers. Thank you so much for all you do to help keep our mechanical time machines alive. I had all but given up hope of finding calipers for my car and to be able to acquire them without having to return the cores is a real bonus. After searching far and wide for these parts it’s nice and not really that surprising to see American friends stepping up to fill the need. You folks just make the world work better. Thanks again, I’ll definitely be a repeat customer.
David M. - Canada
Got what I needed ,on time.and at the best price on the internet. There GreeeaaaT ! Robert M.
Classicgarage.com is a site I will have no hesitation to use again or recommend to anyone needing this service. Their prices are fair and the results of service are excellent. Good secure value. I had just about given up hope of obtaining the item i required but classicgarage saved the day. K.S.
Classic Garage is what shopping on-line is all about.
Their lighting fast shipping is a gold standard by which others should strive to measure up to !
The quality of their products are all top shelf.
Definitely the place to shop. Deane
An excellent shop to do business with.
Lighting fast shipping!!!!!!!
They stand behind their products.
The best customer service I have ever experienced!!!
Price was about half of what I was seeing on other websites and there was no problems at all with the transaction. I have already recommended them to others and wouldn't hesitate to in the future. D.L.
Excellent. Very helpful staff. Michael F.
I ordered an auto repair book for my wife's Volvo V70 on a Sunday,
and Tuesday the book was in my hands! Superb service, super fast
shipping and the best selection of automotive repair books that I have seen
in a long time! A job very well done. Thanks very much.
Incredible company! Was very prompt with answering questions via
email, ordering was as simple as could be, and my items arrived THE NEXT
DAY! It was incredible, def. bookmarked for future ordering.
Thank you Classic Garage! Steven
Super Fast Shipping. Excellent price on what I bought, even though
there isn't anyone else in the world that has these items. Very nice and
simple website for ease of use. Daniel
These guys are great, super quick shipment, excellent price, I would recommend anyone that is looking for a company to do business with do it with confidence that this company cares about their customers. Don
This was one of the best transaction ever I made. The price was a GREAT price, shipping fees was exactly the price I was charged for. Shipping was incredebly fast... Im in Canada and it took 1/2 time the shipping time of an usual shipping from USA.
Again, GREAT seller, GREAT shipping fees and time. GREAT!!! Ill buy again from this seller.
Thanks a lot. D.B.
My mechanic gave me the wrong specs for my part.
Classicgarage noticed it and got me the right part for my '65 BMW. They saved me a lot of hassle and time. C.L.
:I was very impressed with the phone message I had when I
arrived home the same day I ordered my manual. The cs
person (and I apologize for not having her name with me) was
so helpful. She changed the shipping on the book because
my mailing address is within the one day delivery and did not
charge the extra shipping cost. Please tell her thank you.
She is a blessing to your company.
Sincerely and appreciative
Sandie B.
all A-OK - the part is in perfect condition and already installed. - excellent merchant and merchandise
Great service. D. Lucas
Quick, easy and just as advertised. I'll use them again and recommend the site.
J. Bebey
Went the extra mile. E-mailed me to tell me that they were
eliminating the more expensive shipping option I chose as they were only one
day away anyway. And indeed I received my purchase the next day.
Excellent service. Thanks.
Classic Garage has done everything and more to support US Forces
overseas-even the smallest orders!
Thanks Classic Garage.
I was very pleased with my purchase. It arrived on the date
it was promised, exactly as described and in excellent condition.
Thanks classicgarage.com,
Dan
cannot rate them high enough.always a lottery buying from the other side of the world but their customer communication and shipping options are great.i will use them again.
Classicgarage performed a stellar service for me. They kept me up-to-date on the status of my order and were willing to accomodate a delay in the order with a product upgrade; nice touch guys! I look forward to doing more business with them in the future!
Thank you. The parts and the service are first rate.
Gordon
email classicgarage.com
A division of Automotive Essentials Warehouse
997 Route 22
Brewster, NY 10509
Phone: (845) 940-1900
Fax: (845) 279-7400
